PLANTA Request Management PREQ

 

Overview

 

PLANTA Request Management PREQ supports project-related management of queries and requirements. It enables organization-wide recording, prioritization and status monitoring of queries and change requests.

Experience shows that during the planning and implementation of projects requirements arise, and requests for changes, which originate from places external to the project, or internally, which define problems, errors, modifications or enhancements and which relate to products which may be still under development or may have already been dispatched.

 

 

Companies involved in IT projects, in particular, require a solution for prioritizing and tracking the status of requirements and change requests. With its optional component PREQ, PLANTA offers the ability to mange requirements in relation to projects.

 

Main features

 

Administration and classification of requirements/change requests.

·         Classification in accordance with individually definable attributes, such as status, priority, technical area, category

·         Assignment to a product

·         Assignment to a department or employee for implementation

·         Using of document templates

·         Planning in for a project

·         The requirement details recorded are sent, with a processing reference number and the associated documents, to the submitter of the requirement

 

 

 

Administration of solutions

·         Assignment of a specification of the solution process for the requirement

·         Regularly informing the submitter of the requirement about the progress of the solution process

·         Reporting back about requirements and the solution process

·         Planning overview of the actual hours worked already reported

 

 

Status and progress reports

·         Various pre-defined analyses of requirements and solutions

·         Customizing can be used to adapt the status and process reports

 

Your advantages

 

·         Simple, company-wide entry and prioritization of requirements and change requests

·         Requirements templates ensure standardised requirements management

·         Project-related management of queries and requirements

·         Detailed and status information about development activities are quickly available

·         Improved communication with customers and development staff

·         Shorter response times to confirmation prompts

·         Development is more closely aligned with the customers and project team members